FAQ
Are your products made with natural and organic ingredients?
All of our products are handmade in small batches with all natural, fair trade and ethically sourced ingredients. Some of our ingredients are vegan and organic. We do not participate in animal testing, nor do the suppliers we work with.
_______________________________________________________________
Can I modify my order?
In an effort to process orders as quickly and efficient as possible, we are unable to add, swap or remove items from orders once they are placed. Pleas see our Shipping page to view information about online ordering.
I forgot to submit the discount code at checkout, can you refund the discount amount?
Unfortunately, we are unable to modify orders or adjust pricing once the order is placed.
How do I check the status of my order?
Conformations are usually sent via e-mail within 30 minutes when:
Your order has been received.
When your order has been processed and shipped.
When your order has been delivered.